The Palace Hotel Oban (small-metro hotel)

Rating
3.0 stars
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Prices will be charged in GBP Full Rate Mon 05 Dec 2016 Tue 06 Dec 2016 Wed 07 Dec 2016 Thu 08 Dec 2016 Fri 09 Dec 2016 Sat 10 Dec 2016 Sun 11 Dec 2016 Mon 12 Dec 2016 Tue 13 Dec 2016 Wed 14 Dec 2016 Thu 15 Dec 2016 Fri 16 Dec 2016 Sat 17 Dec 2016 Sun 18 Dec 2016
Single Room
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Book £100 40 40 40 40 40 40 40 40 40 40 40 40 40 Sold
Double Room
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Book £140 50 50 50 50 50 50 50 50 50 50 50 50 50 50
Twin Room
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Book £140 50 50 50 50 50 50 50 50 50 50 50 50 50 50
Family 3 (max 2 adults, 1 child)
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Book £180 70 70 70 70 70 70 70 70 70 70 70 70 70 70
Family 4 (max 2 adults, 2 children)
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Book £240 80 80 80 80 80 80 80 80 80 80 80 80 80 80
Advanced Purchase Room (max 2)
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Book £140 Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold Sold
Sea view room for 2
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Book £155 80 80 80 80 140 140 80 80 80 80 80 140 140 80
King size
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Book £160 100 100 100 100 100 100 100 100 100 100 100 100 100 100
Move the mouse over the price for inclusions, occupancy and minimum stay

Property Information

The Palace Hotel Oban (small-metro hotel)
00441631562294
07878635764
20 George Street
Oban, Argyll
Oban PA34 5SB
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The Palace Hotel Oban (small-metro hotel)

Wecome to The Palace Hotel (small-metro hotel).

The Palace Hotel is a small fully licenced family run hotel and home owned by the same family for 35 years.

Described by our customers as having “the best view in the bay". Windows are original style single glazed sash and case.

The rooms are cosy and range from a compact single to a family room for four.

Rooms to the front have magnificent views over Oban Bay. Please note that we have one of the most centrally located buildings and there is likely to be street noise.

Golf, fishing, horse-riding, sailing and swimming are all available within a short distance. Please note that as the hotel has a ‘pets welcome’ policy it may not be suitable for people with pet allergies.

There is a central, feature staircase in the hotel (no lift), and the lowest bedrooms are on the second floor.

As a small family-run hotel, we hope that The Palace Hotel will feel like a home from home.

Rooms are priced on a room only basis but breakfast can also be booked online and packed lunches can be arranaged from the reception. Evening meals are not currently available as most restaurants are within walking distance.

Some original features include the central staircase, fanlight windows above the bedroom doors and sash and case windows.

There are also newer additions such as multi channel television in all rooms and PAYG WIFI available in most of the building.
NEW- BT OPENZONE HOTSPOT IS NOW AVAILABLE IN OUR SECOND FLOOR LOUNGE

There is a new lounge bar on the first floor with a larger selection of drinks and great value prices.

*Small hotels are classed as more personally run but with limited service and metro hotels do not provide dinner but are close to restaurants.

Property Features

  1. Pet friendly
  2. Broadband Internet Access
  3. Non-Smoking Property
  4. WiFi Internet

Accommodation Details

The Palace Hotel Oban (small-metro hotel)

Single Room

Single Room

Book

This is our smallest room and is only suitable of 1 person.

  1. Alarm Clock
  2. CD Player
  3. DVD Player
  4. Non-Smoking
  5. Television
  6. Bath
  7. Clock Radio
  8. Hairdryer
  9. Single Bed
  10. Tea/Coffee Maker

The Palace Hotel Oban (small-metro hotel)

Double Room

Double Room

Book

Ensuite room for 2 people.

  1. Alarm Clock
  2. CD Player
  3. Double Bed
  4. Hairdryer
  5. Television
  6. Bath
  7. Clock Radio
  8. DVD Player
  9. Non-Smoking
  10. Tea/Coffee Maker

The Palace Hotel Oban (small-metro hotel)

Twin Room

Twin Room

Book

Cozy room with 2 single beds. Breakfast from an additional £9.95 per person per night.

  1. Alarm Clock
  2. CD Player
  3. DVD Player
  4. Non-Smoking
  5. Television
  6. Bath
  7. Clock Radio
  8. Hairdryer
  9. Stairs
  10. Tea/Coffee Maker

The Palace Hotel Oban (small-metro hotel)

Family 3 (max 2 adults, 1 child)

Family 3 (max 2 adults, 1 child)

Book

Larger ensuite double room with an additional single or folding bed for a child most with seaviews.

Breakfast avaialble from an additional £9.95 per person per night.

  1. Alarm Clock
  2. CD Player
  3. Double Bed
  4. Hairdryer
  5. Television
  6. Bath
  7. Clock Radio
  8. DVD Player
  9. Stairs
  10. Tea/Coffee Maker

The Palace Hotel Oban (small-metro hotel)

Family 4 (max 2 adults, 2 children)

Family 4 (max 2 adults, 2 children)

Book

Room with a double bed and 2 beds for children. On the top floor of the hotel.

  1. Alarm Clock
  2. Clock Radio
  3. DVD Player
  4. Stairs
  5. Tea/Coffee Maker
  6. Bath
  7. Double Bed
  8. Hairdryer
  9. Television
  10. Views
  11. CD Player

The Palace Hotel Oban (small-metro hotel)

Advanced Purchase Room (max 2)

Advanced Purchase Room (max 2)

Book

Standard room for a maximum of 2 people fully prepaid and non-refundable or changeable. Breakfast available from an additional £9.95 per person per night.

  1. Alarm Clock
  2. CD Player
  3. DVD Player
  4. Non-Smoking
  5. Television
  6. Bath
  7. Clock Radio
  8. Hairdryer
  9. Stairs
  10. Tea/Coffee Maker

The Palace Hotel Oban (small-metro hotel)

Sea view room for 2

Sea view room for 2

Book

Priority over sea view double room when available.

  1. Double Bed
  2. Hairdryer
  3. Desk
  4. Bathrobe on Request
  5. Fridge - Bar Fridge

The Palace Hotel Oban (small-metro hotel)

King size

King size

Book

Bedroom with King size zip and link bed.

  1. Alarm Clock
  2. Hairdryer
  3. Linen and Towels Provided
  4. Bathrobe on Request
  5. Fridge - Bar Fridge
  6. Cable/Satellite TV
  7. King Bed

Terms & Conditions

Contract - A Contract shall come into existence only if and when we issue a booking confirmation. Prices for provisional bookings will be held for a maximum of five days and will only be confirmed on receipt of the deposit or full payment. The Contract shall be deemed to have been made at our offices in Oban and be subject to Scottish Law and the exclusive jurisdiction of the Scottish Courts. These conditions of hire form the basis of our contract with you.

1. Prices
All published rates except businness to business customers include VAT or local service charges at the current rate. Accommodation rates are per room per night excluding meals unless indicated. Any prices quoted per person will be subject to full room occupancy.
The Hotel reserves the right to alter prices for any reason up to the date of booking or up to 12 weeks prior to arrival, whichever is the later. After such dates, prices may only be altered to reflect a change in the rate of VAT or local service charge and taxes or for any other reason outside of the control of the Hotel, in which case the changes will be notified to the Client. In the latter event, the Client may cancel the booking without cost.
2. Availability
All rooms and rates offered by the Hotel are subject to availability and the discretion of the Hotel manager. Limited numbers of suitable rooms may be allocated to individual rates, packages or promotions and, when these allocations are taken up, remaining available rooms may be offered to the Client at a higher price.
3. Bookings
Bookings require a minimum deposit to the value of the first night's accommodation by a major credit or debit card, by payment of a deposit or by agreement in writing with a company, travel agent or hotel booking agency. At the discretion of the Hotel, full pre-payment may be required. Full payment is required at time of booking for bookings made over the internet or if a discount from rack rate is offered. At least 3 working days are required to process credit and debit card payments and 5 working days to process cheque payments.
4. Arrival and departure
Bedrooms are usually available to check in from 3pm until 6pm local time on the day of arrival. Check out is by 11am local time. There may be occasions, at times of high demand, when our Clients can check in and use all the hotel facilities, but the bedroom is still being prepared. Rooms not checked in by 6pm and with out an estimated time of arrival may be cancelled by the hotel. Check in after 6pm for Glenavon and 9:30pm for the Palace Hotel will incur a surcharge. Check in before 3pm for either property will incur a surcharge.
5. Car parking
The Hotel does not offer parking facilities.
6. Cancellations, amendments and non-arrivals
Cancellations and amendments for bookings made on line can be made by fax on 01631 562863 or online.
A non refundable deposit to the rack rate value of the first night is required to make a booking. In the event of non-arrival or cancellation out with the 2 day cancellation period and where the booking has been guaranteed, a charge equivalent to the full booking at the package rate at which the reservation was made will be levied. Normal terms of payment apply to these charges. For this purpose the Hotel reserves the right to set-off the amount payable for such cancellation against the Client’s credit card without prior notice or approval of the Client, where applicable.
If the Hotel cancels before 2pm local time on the scheduled day of arrival, the Hotel's liability to the Client will be no greater than the amount paid by the client in respect of any booking. If the Hotel cancels after 2pm local time on the day of arrival, the Hotel's liability will be limited to the charge for one night's accommodation. Where possible the Hotel may but is not obliged nor will it be liable to find alternative accommodation for the Client in the event that the Hotel is unable to accommodate the Client.
7. Payment
Settlement of the bill in full, less any advance payments must be made prior to departure from the Hotel. Upon arrival the Hotel reserves the right to request full payment from the Client’s credit or debit card (if not fully prepaid) or where payment is to be by cash, request the Client to place cash up to an amount of 1.5 times the room rack rate multiplied by the number of nights booked.
Most major credit and debit cards are accepted subject to a 3.5% surcharge subject to a minimum £4 fee (no surcharge for delta or maestro domestic). We are unable to accept Diners cards. Personal cheques are no longer accepted. Company cheques are not accepted without prior clearance. Please contact the Hotel prior to arrival. Credit facilities are not offered.
Your credit card or billing account details are only retained for the purpose of handling that individual booking, unless you ask us to keep these details for future purchases which you may make through us. Personal Information and payment details may be used by the system to determine automatically the appropriate way to fulfil your order.
In order to process a booking, your Personal Information and payment details may be passed to third party service providers and, where we are lawfully requested to do so, regulatory authorities. Such third party service providers will have access to the Personal Information needed to perform the relevant service. They may not, however, use your Personal Information for any other purposes and are required to process your Personal Information in accordance with the Data Protection Act 1998.
Bookings made online require full payment at time of booking.
8. Children
Children aged 15 years and under must be accompanied by a responsible adult to ensure that the children's behaviour is appropriate for other guests within the Hotel.
9. Disabled guest rooms
The Hotel may not be suitable for all customers due to the fact that there is no lift. Were ever possible assistance is offered in carrying luggage. Disable customers have priority over room allocation however, the disabled visitor should normally be accompanied by others to attend to their mobility requirements. It is essential that such parties state any special needs at the time of booking and we will do our best to accommodate them or point out which facilities may be unsuitable.
10. Dogs and other pets
Pets are accepted solely at the discretion of the Hotel and, with the exception of guide dogs, are not allowed in public places. Clients and guests are asked to check in advance with the Hotel. A charge will be made for each pet, except for guide dogs.
The Client is responsible for controlling the pet and will be liable for any damage, soil age or injury however caused by the pet. Pets must be supervised at all times.
11. Behaviour
The Hotel reserves the right to judge acceptable levels of noise or behaviour of Clients, guests or representatives, who must take all steps for corrective action as requested by the Hotel. In the event of failure to comply with management requests, the Hotel may terminate the booking or stop any event immediately without being liable for any refund or compensation.
12. Discrimination
It is the policy of the hotel not to discriminate on the grounds of race, colour, nationality, creed, sex, marital status, age, ethnic origin or disability. Clients, their employees, guests and all sub-contractors engaged by or on behalf of the Client are expected to adhere to this policy and the Hotel may, without incurring any liability to the Client, remove from the Hotel any person or persons offending against this policy.
13. External purchases
No wines, spirits, beers or food may be brought into the building or grounds by Clients, their guests or representatives for consumption or sale on the premises without the express written consent of the Hotel and for which a charge may be made by the Hotel. Minumum charge £40.
14. Groups
The accommodation shall only be used by the persons listed on the registration form, unless changes are agreed in writing with us prior to arrival. The total number in your party shall not exceed the capacity of the room as advertised with the exception of babies under 2.
We have the right to enter any accommodation (without prior notice if this is not practicable or possible) if special circumstances or emergencies arise.
15. Comments and complaints
Any comment or complaint regarding the stay should be made to the General Manager at the time of visit so that the matter can be resolved immediately. Alternatively, write within 7 days to the Hotel's General Manager.
16. Statutory requirements
The Hotel is subject to statutory controls, including those relating to fire, licensing, entertainment, health, hygiene and safety. These must be strictly observed by Clients, their guests and representatives.
17. Liability
Other than for death or personal injury caused by the negligence of the Hotel, the Hotel's liability to the Client is limited to the price of the booking.
Unless the Hotel is liable under the above clause, the Client indemnifies the Hotel from and against any and all liability and any claims, proceedings or damages resulting or arising from the booking, event or function, the Client, guests or any outside contractors of the Client.
The Hotel will not be liable for failure to perform to the extent that the failure is caused by any factor beyond its reasonable control.
The Hotel does not accept responsibility whatsoever for damage to, or theft from, or theft of, vehicles parked on the hotel premises.
Clients are responsible for any damage caused to the allocated rooms, furnishings, utensils and equipment in them by any act, omission, default or neglect of the Clients, their guests or sub-contractors and will pay to the Hotel on demand the amount required to make good or remedy any such damage.
Third Party Liability
The Hotel does not accept any liability for services rendered by third parties to Clients notwithstanding that such services may be arranged by The Hotel. Any claim, demand, charge, suit or damages which may be incurred by the Clients or their guest (or any person claiming thereunder) shall be made directly with such third parties and The Hotel shall render all reasonable assistance in this regard.
18. Insurance
The client is recommended to have and is responsible for insurance to cover cancellation, curtailment, and loss of baggage, personal effects and money.
19. Data protection
The information provided by the Client may be processed by the Hotel for the purposes of hotel reservations and payments. By confirming the booking, the Client consents to this processing of the information.
Non disclosure to third parties
We will under no circumstances give your personal data to third parties. However, unless you specifically ask us not to (and this option is always given) we will use your data to send you further information on the Hotel and Associate businesses. Any e-mail sent to you will always provide you with the option to unsubscribe. This is in accordance with UK Data Protection Legislation.
20. Dispute
These terms will be construed in accordance with Scottish Law.
21. Smoking
The hotel is completely non smoking. Any customer found smoking in the Hotel will be subject to a fine of up to £200 and will have there booking cancelled without refund.
22. Website information
The Hotel cannot accept responsibility for any errors or omissions and reserve the right to cancel, amend or vary the arrangements featured on any website.
23. Star ratings
The Hotel is not rated by any organisation, the Hotel reserves the right to use a rating provided by customer satisfaction surveys.
24. Force Majeure
We regret we cannot accept responsibility or pay any compensation where the performance or prompt performance of our contract with you is prevented or affected by reason of circumstances which amount to force majeure.
Circumstances amounting to force majeure include any event which we could not, even with all due care, foresee or avoid.
25. Registration
The registration form must be signed by a person over 18 years of age who agrees on behalf of all named persons to abide by this Contract.
26. Advance purchase rooms
Rooms on an advance purchase rate are non refundable, changeable or transferable at any time and are non commissionable.
27. Modifications
Modifications can be made up to 2 days before arrival subject to availability together with any price increase and a £40 modification fee per room.
28. Discounted rooms must be fully paid at time of booking and may have special conditions attached please see individual offer for details
29. Invalid Cards
We may cancel bookings at anytime without notice should the card used to secure the booking be declined or not have the data confirmed by the bank.
30. Commission is only payable on room only rates above £35 plus vat per person per night based on full room occupancy and requires a written agreement between the hotel and booking agent. Unless otherwise stated by the hotel rooms will be charged net off commission to reduce invoicing costs.
31. Electrical appliances must not be brought into the hotel and used without an approved electrical safety certificate.
32. We are unable to provide provisional bookings.
33. Rooms are allocated on the amount of people booked and it is not possible to book specific rooms. Sea view rooms can not be guaranteed and are charged at rack rate.
34. Prepaid cards must not be used to make a booking.
35. The card holder must be present and have either a passport or 2 utility bills with the same address as the card and another form of photo i.d. we reserve the right to cancel the booking if these are not available upon check in.
36. Agents must allow guests to read these terms and conditions before a booking is made or accepted failure to do so will result in the agent being liable of any costs incurred including any recovery costs due to a guest breaching our terms and conditions.
37. Our terms and conditions supersede any terms and conditions that a booking agent may have and by placing a booking through us you automatically agree to all our conditions.
38. Credit card guarantee. If you wish to use a credit card to guarantee a room there must me enough available credit to cover the booking to the rack room rate plus £200 per room to cover any extra services that may be added to the bill.

Contract - A Contract shall come into existence only if and when we issue a booking confirmation. Prices for provisional bookings will be held for a maximum of five days and will only be confirmed on receipt of the deposit or full payment. The Contract shall be deemed to have been made at our offices in Oban and be subject to Scottish Law and the exclusive jurisdiction of the Scottish Courts. These conditions of hire form the basis of our contract with you.

1. Prices
All published rates except businness to business customers include VAT or local service charges at the current rate. Accommodation rates are per room per night excluding meals unless indicated. Any prices quoted per person will be subject to full room occupancy.
The Hotel reserves the right to alter prices for any reason up to the date of booking or up to 12 weeks prior to arrival, whichever is the later. After such dates, prices may only be altered to reflect a change in the rate of VAT or local service charge and taxes or for any other reason outside of the control of the Hotel, in which case the changes will be notified to the Client. In the latter event, the Client may cancel the booking without cost.
2. Availability
All rooms and rates offered by the Hotel are subject to availability and the discretion of the Hotel manager. Limited numbers of suitable rooms may be allocated to individual rates, packages or promotions and, when these allocations are taken up, remaining available rooms may be offered to the Client at a higher price.
3. Bookings
Bookings require a minimum deposit to the value of the first night's accommodation by a major credit or debit card, by payment of a deposit or by agreement in writing with a company, travel agent or hotel booking agency. At the discretion of the Hotel, full pre-payment may be required. Full payment is required at time of booking for bookings made over the internet or if a discount from rack rate is offered. At least 3 working days are required to process credit and debit card payments and 5 working days to process cheque payments.
4. Arrival and departure
Bedrooms are usually available to check in from 3pm until 6pm local time on the day of arrival. Check out is by 11am local time. There may be occasions, at times of high demand, when our Clients can check in and use all the hotel facilities, but the bedroom is still being prepared. Rooms not checked in by 6pm and with out an estimated time of arrival may be cancelled by the hotel. Check in after 6pm for Glenavon and 9:30pm for the Palace Hotel will incur a surcharge. Check in before 3pm for either property will incur a surcharge.
5. Car parking
The Hotel does not offer parking facilities.
6. Cancellations, amendments and non-arrivals
Cancellations and amendments for bookings made on line can be made by fax on 01631 562863 or online.
A non refundable deposit to the rack rate value of the first night is required to make a booking. In the event of non-arrival or cancellation out with the 2 day cancellation period and where the booking has been guaranteed, a charge equivalent to the full booking at the package rate at which the reservation was made will be levied. Normal terms of payment apply to these charges. For this purpose the Hotel reserves the right to set-off the amount payable for such cancellation against the Client’s credit card without prior notice or approval of the Client, where applicable.
If the Hotel cancels before 2pm local time on the scheduled day of arrival, the Hotel's liability to the Client will be no greater than the amount paid by the client in respect of any booking. If the Hotel cancels after 2pm local time on the day of arrival, the Hotel's liability will be limited to the charge for one night's accommodation. Where possible the Hotel may but is not obliged nor will it be liable to find alternative accommodation for the Client in the event that the Hotel is unable to accommodate the Client.
7. Payment
Settlement of the bill in full, less any advance payments must be made prior to departure from the Hotel. Upon arrival the Hotel reserves the right to request full payment from the Client’s credit or debit card (if not fully prepaid) or where payment is to be by cash, request the Client to place cash up to an amount of 1.5 times the room rack rate multiplied by the number of nights booked.
Most major credit and debit cards are accepted subject to a 3.5% surcharge subject to a minimum £4 fee (no surcharge for delta or maestro domestic). We are unable to accept Diners cards. Personal cheques are no longer accepted. Company cheques are not accepted without prior clearance. Please contact the Hotel prior to arrival. Credit facilities are not offered.
Your credit card or billing account details are only retained for the purpose of handling that individual booking, unless you ask us to keep these details for future purchases which you may make through us. Personal Information and payment details may be used by the system to determine automatically the appropriate way to fulfil your order.
In order to process a booking, your Personal Information and payment details may be passed to third party service providers and, where we are lawfully requested to do so, regulatory authorities. Such third party service providers will have access to the Personal Information needed to perform the relevant service. They may not, however, use your Personal Information for any other purposes and are required to process your Personal Information in accordance with the Data Protection Act 1998.
Bookings made online require full payment at time of booking.
8. Children
Children aged 15 years and under must be accompanied by a responsible adult to ensure that the children's behaviour is appropriate for other guests within the Hotel.
9. Disabled guest rooms
The Hotel may not be suitable for all customers due to the fact that there is no lift. Were ever possible assistance is offered in carrying luggage. Disable customers have priority over room allocation however, the disabled visitor should normally be accompanied by others to attend to their mobility requirements. It is essential that such parties state any special needs at the time of booking and we will do our best to accommodate them or point out which facilities may be unsuitable.
10. Dogs and other pets
Pets are accepted solely at the discretion of the Hotel and, with the exception of guide dogs, are not allowed in public places. Clients and guests are asked to check in advance with the Hotel. A charge will be made for each pet, except for guide dogs.
The Client is responsible for controlling the pet and will be liable for any damage, soil age or injury however caused by the pet. Pets must be supervised at all times.
11. Behaviour
The Hotel reserves the right to judge acceptable levels of noise or behaviour of Clients, guests or representatives, who must take all steps for corrective action as requested by the Hotel. In the event of failure to comply with management requests, the Hotel may terminate the booking or stop any event immediately without being liable for any refund or compensation.
12. Discrimination
It is the policy of the hotel not to discriminate on the grounds of race, colour, nationality, creed, sex, marital status, age, ethnic origin or disability. Clients, their employees, guests and all sub-contractors engaged by or on behalf of the Client are expected to adhere to this policy and the Hotel may, without incurring any liability to the Client, remove from the Hotel any person or persons offending against this policy.
13. External purchases
No wines, spirits, beers or food may be brought into the building or grounds by Clients, their guests or representatives for consumption or sale on the premises without the express written consent of the Hotel and for which a charge may be made by the Hotel. Minumum charge £40.
14. Groups
The accommodation shall only be used by the persons listed on the registration form, unless changes are agreed in writing with us prior to arrival. The total number in your party shall not exceed the capacity of the room as advertised with the exception of babies under 2.
We have the right to enter any accommodation (without prior notice if this is not practicable or possible) if special circumstances or emergencies arise.
15. Comments and complaints
Any comment or complaint regarding the stay should be made to the General Manager at the time of visit so that the matter can be resolved immediately. Alternatively, write within 7 days to the Hotel's General Manager.
16. Statutory requirements
The Hotel is subject to statutory controls, including those relating to fire, licensing, entertainment, health, hygiene and safety. These must be strictly observed by Clients, their guests and representatives.
17. Liability
Other than for death or personal injury caused by the negligence of the Hotel, the Hotel's liability to the Client is limited to the price of the booking.
Unless the Hotel is liable under the above clause, the Client indemnifies the Hotel from and against any and all liability and any claims, proceedings or damages resulting or arising from the booking, event or function, the Client, guests or any outside contractors of the Client.
The Hotel will not be liable for failure to perform to the extent that the failure is caused by any factor beyond its reasonable control.
The Hotel does not accept responsibility whatsoever for damage to, or theft from, or theft of, vehicles parked on the hotel premises.
Clients are responsible for any damage caused to the allocated rooms, furnishings, utensils and equipment in them by any act, omission, default or neglect of the Clients, their guests or sub-contractors and will pay to the Hotel on demand the amount required to make good or remedy any such damage.
Third Party Liability
The Hotel does not accept any liability for services rendered by third parties to Clients notwithstanding that such services may be arranged by The Hotel. Any claim, demand, charge, suit or damages which may be incurred by the Clients or their guest (or any person claiming thereunder) shall be made directly with such third parties and The Hotel shall render all reasonable assistance in this regard.
18. Insurance
The client is recommended to have and is responsible for insurance to cover cancellation, curtailment, and loss of baggage, personal effects and money.
19. Data protection
The information provided by the Client may be processed by the Hotel for the purposes of hotel reservations and payments. By confirming the booking, the Client consents to this processing of the information.
Non disclosure to third parties
We will under no circumstances give your personal data to third parties. However, unless you specifically ask us not to (and this option is always given) we will use your data to send you further information on the Hotel and Associate businesses. Any e-mail sent to you will always provide you with the option to unsubscribe. This is in accordance with UK Data Protection Legislation.
20. Dispute
These terms will be construed in accordance with Scottish Law.
21. Smoking
The hotel is completely non smoking. Any customer found smoking in the Hotel will be subject to a fine of up to £200 and will have there booking cancelled without refund.
22. Website information
The Hotel cannot accept responsibility for any errors or omissions and reserve the right to cancel, amend or vary the arrangements featured on any website.
23. Star ratings
The Hotel is not rated by any organisation, the Hotel reserves the right to use a rating provided by customer satisfaction surveys.
24. Force Majeure
We regret we cannot accept responsibility or pay any compensation where the performance or prompt performance of our contract with you is prevented or affected by reason of circumstances which amount to force majeure.
Circumstances amounting to force majeure include any event which we could not, even with all due care, foresee or avoid.
25. Registration
The registration form must be signed by a person over 18 years of age who agrees on behalf of all named persons to abide by this Contract.
26. Advance purchase rooms
Rooms on an advance purchase rate are non refundable, changeable or transferable at any time and are non commissionable.
27. Modifications
Modifications can be made up to 2 days before arrival subject to availability together with any price increase and a £40 modification fee per room.
28. Discounted rooms must be fully paid at time of booking and may have special conditions attached please see individual offer for details
29. Invalid Cards
We may cancel bookings at anytime without notice should the card used to secure the booking be declined or not have the data confirmed by the bank.
30. Commission is only payable on room only rates above £35 plus vat per person per night based on full room occupancy and requires a written agreement between the hotel and booking agent.
31. Electrical appliances must not be brought into the hotel and used without an approved electrical safety certificate.
32. We are unable to provide provisional bookings.
33. Rooms are allocated on the amount of people booked and it is not possible to book specific rooms. Sea view rooms can not be guaranteed and are charged at rack rate.
34. Prepaid cards must not be used to make a booking.
35. The card holder must be present and have either a passport or 2 utility bills with the same address as the card and another form of photo i.d. we reserve the right to cancel the booking if these are not available upon check in.
36. Agents must allow guests to read these terms and conditions before a booking is made or accepted failure to do so will result in the agent being liable of any costs incurred including any recovery costs due to a guest breaching our terms and conditions.
37. Our terms and conditions supersede any terms and conditions that a booking agent may have and by placing a booking through us you automatically agree to all our conditions.
38. Credit card guarantee. If you wish to use a credit card to guarantee a room there must me enough available credit to cover the booking to the rack room rate plus £200 per room to cover any extra services that may be added to the bill.