Sisu Boutique Hotel Puerto Banus

Rating
4.0 self rated
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Prices will be charged in EUR Fri 09 Dec 2016 Sat 10 Dec 2016 Sun 11 Dec 2016 Mon 12 Dec 2016 Tue 13 Dec 2016 Wed 14 Dec 2016 Thu 15 Dec 2016 Fri 16 Dec 2016 Sat 17 Dec 2016 Sun 18 Dec 2016 Mon 19 Dec 2016 Tue 20 Dec 2016 Wed 21 Dec 2016 Thu 22 Dec 2016
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Property Information

Sisu Boutique Hotel Puerto Banus
(+34) 952 906 105
Ctra N-340 Km 173
Nueva Andalucia, Puerto Banus
Marbella Malaga 29660
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Sisu Boutique Hotel Puerto Banus

'IT'S A LIFESTYLE'

Property Features

  1. Conference Facilities
  2. Security Parking (charges apply)
  3. 24 hour Porterage
  4. WiFi Internet
  5. Day Spa
  6. Spa
  7. Undercover Valet Car Parking (charges apply)
  8. Café
  9. Free Parking
  10. Tour Desk
  11. Disabled Access Rooms
  12. Guest Laundry (charges apply)
  13. Gym
  14. Broadband Internet Access
  15. Foreign Exchange Services
  16. Terrace
  17. On Site Restaurant
  18. 24 hour Room Service
  19. Dry Cleaning Service
  20. Internet Access
  21. Outdoor Swimming Pool
  22. 24 hour Reception
  23. Non-Smoking Rooms
  24. Iron On Request
  25. Sauna/Steam Room

Accommodation Details

Terms & Conditions

Bookings

Guests may book in advance or on arrival. Rooms are subject to availability and the Company reserves the right to refuse any Booking for good reason. Although payment is generally required on arrival, there may be occasions when the Guests are required to fully prepay at the time of the Booking.

Check In & Out Times

Check in is from 15.00h.

Arrivals after 22.00h, may result in your room being resold, and our cancellation terms will apply.

Check Out is at 12.00h. Charges apply after this time.

Late check-out is subject to availability and extra cost apply.

Payment Policy

The prices displayed on the website are a total for your requested stay. Any meals, service or VAT (at the current rate) are included only if specified. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified.

The VAT breakdown shown is indicative based on the current rate of VAT, and the expected VAT treatment of the goods or services, and may change depending on the actual tax point of the invoice, and the VAT treatment of the goods and services purchased at that date. Price lists for additional items, such as Restaurant meals and Room Service, are on display at relevant locations within the Hotel and are available on request.

You will be asked to provide a credit card (or debit card) at the time of the Booking to secure your reservation. Where a deposit or full payment is required in advance; by Booking you are authorising the debiting of the card provided.

We accept the following methods of
payment: Credit Cards: Amex-MasterCard-Visa Debit Cards: Visa / Delta and Visa / Electron.

The Guest must pay all outstanding charges on arrival to the Hotel.

Check-in & Credit Card Requirements

IMPORTANT: The credit card used at the time of booking and card holder must be present at check-in.

Credit Card & ID are required in order to check-in. The minimum amount your credit card will be charged for will be for the period of your stay. If a credit card cannot be produced a cash payment in full will be required for the period of your stay and a damage and services deposit will be required.

We can take your credit or debit card information through several channels, over the phone, by fax or using our secure online service. This information is used as a guarantee against a late cancellation of a no show.

Right of Set Off

Sisu Boutique S.L shall have the ability to deduct any sums owed to it by the Guest against any sums it owes whether any such sum is present or future (whensoever arising), liquidated or un-liquidated, under this Agreement or not. Any exercise by the Company of its rights under this clause shall be without prejudice to any other rights or remedies available to it under this Agreement or otherwise.

Deposit Payment

For Standard Room Rates
Your credit card details are only held as guarantee. The Hotel will charge the first night of the reservation at the time of booking. This is refundable if this complies with the cancelation policy. This means that you must have sufficient funds on the card for one night’s stay. The balance will be settled on arrival.

Apartments & Groups ( 5 Rooms or more)

Deposit Payment

Your credit card details are only held as guarantee. The Hotel will charge a 50% of the reservation at the time of. The payment can be made by card or bank transfer. This is a non-refundable deposit.. The balance will be settled on arrival.

We will require a 50 euro key and damage deposit on all Apartment bookings.

Pre-pay and discounted Rates

The Hotel requires full payment at the time of booking. This Rates are non Refundable and will not admit amendments.

Apartment Cleaning & Maintenance

Our cleaning team will come to your apartment on a once day. Clients are asked to keep their rented apartment in good order. If you have an incidence, or a problem concerning your apartment one of our maintenance team will be available to assist you.

Leisure

At certain times, facilities may become unavailable due to maintenance, adverse weather conditions or other reasons beyond our control. We will attempt to keep all hotel guests informed of these circumstances however this may not always be possible. If any facility is a significant reason for your choice of hotel, we would advise you to check directly with the hotel in advance of arrival.

Please note that there may be a local charge for the use of some facilities and if, in doubt, this should be checked directly with the hotel.

Private Events

Please be advised that in the event that Sisu Boutique S.L hires out the whole and/or part of the hotel for private parties and/or functions we have no liability over the availability or full use of all the areas being used at such time. This includes any offers included in the bed prices, full use of the restaurant, bar, terrace and all other affected areas. Please see our full events page to check any events which may affect your stay and full use of hotel facilities before booking.

Smoking Policy

Sisu Boutique Hotel Rooms & Suites that are designated Non Smoking, a 200.00 euro will be added to the bill if the Customer is found to be smoking or trace of smoking has been found in the room.

Data protection at Sisu Boutique Hotel

The hotel stores only very limited data on its clients. This takes the form of a name, telephone number and credit or debit card information. This information is stored potentially both on a password protected computerized accounts system and in our reservations system.

Card details are also kept in the form of our retained credit / debit card slip which is attached to a copy of your invoice and stored in a locked filing cabinet. The card information we hold is limited and therefore of little use other than as a booking guarantee. None of this information is used for any other purpose than that stated when we took it. No information is passed to third parties of any kind.

General

Your booking is governed by Spanish law and is subject to the exclusive jurisdiction of the Spanish courts. The booking confirmation and these terms represent the entire agreement between the Sisu Boutique S.L and you. You confirm that you have not entered into the contract with the Sisu Boutique Hotel and Spa on the basis of any representation not expressly incorporated into these documents.

The Sisu Boutique S.L does not accept liability for any omissions or errors and reserves the right at any time to change information published on the site. The Sisu Boutique S.L does not accept liability for any loss either indirect or consequential that may arise from the use of or connected with the Sisu Boutique S.L web site or for any products or services purchased from the Sisu Boutique S.L web site.

Exterior/3rd party websites are beyond our control and we accept no liability or responsibility for any information gathered or taken from these sites.

Any complaint about the booking service must be notified to Sisu Boutique Hotel in writing or by email as soon as possible. Any complaint regarding the hotel must be brought to the attention of the hotel management as early as possible during your stay and, if not resolved to your satisfaction, should be notified to Sisu Boutique Hotel in writing. A complaints book is available in reception.

Passport, visa and health requirements for you and your party are your responsibility. You are strongly recommended to obtain travel insurance against cancellation.

You warrant that you are at least 18 years of age. All bookings are personal to you and may not be sold, assigned or otherwise transferred.

If our hotel reservation confirmations are used inappropriately as means of VISA application, an admin fee will be charged and the customer will be reported to the local authorities.

In the event you need to cancel you’re booking please contact us by email to reservations@sisuboutique.com.
Standard Rates for Hotel Rooms Bookings
Guests must cancel or modify all reservations 14 working days before the date of arrival, and no charge will be taken. If the cancellation or modification is after this time, the deposit amount will not be refunded. Please also note all cancellations or modifications must be made in writing, either by fax or email. Amendments in the original booking or cancellations are only effective when The Hotel have confirmed by email and provides you with a cancellation reference number. Cancellations over the phone will not be accepted

In case of NO-SHOW or early check out, no refunds will be made.

If the amendments results in a refund of payment (reduction of stay, number of rooms, or number of people booked, card holder non present). The refund will be made through bank transfer or through your credit card, depending on the original method of purchase.

Additionally, although Sisu Boutique Hotel will instruct the bank to handle the crediting process immediately upon notification of cancellation, it could take some time for the actual crediting to take place, depending on your Bank's practice.

Apartments or Group Cancellations

Guests must cancel or modify all reservations 30 working days before the date of arrival. If the cancellation or modification is after this time, 100% of the total reservation amount can be taken. Please also note all cancellations or modifications must be made in writing, either by fax or email. Amendments in the original booking or cancellations are only effective when The Hotel have confirmed by email and provides you with a cancellation reference number. Cancellations over the phone will not be accepted.

Pre-Pay Rates or discounted Bookings

These rates are non refundable.

Changes and Cancellations made by Us

We reserved the right to make changes and correct errors on web sites, brochures and other details both before and after bookings have been confirmed.

Very occasionally, we may have to cancel your booking. We will tell you as soon as possible, and offer you a full refund. We regret we cannot pay compensation or any reimbursement of any expenses or costs you may incur as a result of any such cancellation or change.