The White Hart Inn

Rating
4.0 stars
Prices will be charged in GBP Fri 09 Dec 2016 Sat 10 Dec 2016 Sun 11 Dec 2016 Mon 12 Dec 2016 Tue 13 Dec 2016 Wed 14 Dec 2016 Thu 15 Dec 2016 Fri 16 Dec 2016 Sat 17 Dec 2016 Sun 18 Dec 2016 Mon 19 Dec 2016 Tue 20 Dec 2016 Wed 21 Dec 2016 Thu 22 Dec 2016
Special Packages
Cotswold Champagne Break
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Book £ Enquire Enquire Enquire 150 150 150 Enquire 170 Enquire 150 Enquire 150 Enquire Enquire
Cotswolds Cycling Break
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Book £ Enquire Enquire Enquire 175 175 175 Enquire 175 Enquire 175 Enquire 175 Enquire Enquire
Superior en-suite rooms
Double - B&B
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Book £ Enquire Enquire Enquire 75 75 75 Enquire 95 Enquire 75 Enquire 75 Enquire Enquire
Single - B&B
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Book £ Enquire Enquire Enquire 70 70 70 Enquire 90 Enquire 70 Enquire 70 Enquire Enquire
Single - Breakfast & Dinner
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Book £ Enquire Enquire Enquire 95 95 95 Enquire 115 Enquire 95 Enquire 95 Enquire Enquire
Double - Breakfast & Dinner
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Book £ Enquire Enquire Enquire 125 125 125 Enquire 145 Enquire 125 Enquire 125 Enquire Enquire
Classic en-suite rooms
Double - B&B
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Book £ Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire 55 Enquire Enquire Enquire 65
Double Single Occ. - B&B
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Book £ Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire 50 Enquire Enquire Enquire 60
Twin - B&B
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Book £ Enquire Enquire 55 Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire 55 65
Twin - Breakfast & Dinner
Photos Details
Book £ Enquire Enquire 105 Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire 105 115
Double - Breakfast & Dinner
Photos Details
Book £ Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire 105 Enquire Enquire Enquire 115
Single - Breakfast & Dinner
Photos Details
Book £ Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire Enquire 75 Enquire Enquire Enquire 85
'Rambler' rooms (with shared bathroom facilities)
Double - Breakfast & Dinner
Photos Details
Book £ Enquire Enquire Enquire 95 Enquire Enquire Enquire Enquire Enquire 95 Enquire 95 Enquire Enquire
Twin - Breakfast & Dinner
Photos Details
Book £ Enquire Enquire 95 95 95 95 Enquire Enquire Enquire 95 Enquire 95 95 95
Single - Breakfast & Dinner
Photos Details
Book £ Enquire Enquire 65 65 65 65 Enquire Enquire Enquire 65 Enquire 65 65 65
Double - B&B
Photos Details
Book £ Enquire Enquire Enquire 45 Enquire Enquire Enquire Enquire Enquire 45 Enquire 45 Enquire Enquire
Twin - B&B
Photos Details
Book £ Enquire Enquire 45 45 45 45 Enquire Enquire Enquire 45 Enquire 45 45 45
Single - B&B
Photos Details
Book £ Enquire Enquire 40 40 40 40 Enquire Enquire Enquire 40 Enquire 40 40 40
Move the mouse over the price for inclusions, occupancy and minimum stay

Property Information

The White Hart Inn
+44 (0) 1242 602359
High Street
Winchcombe
Winchcombe GL54 5LJ

To some it's a pub, others a hotel. The White Hart is a 16th Century inn with accommodation in the heart of Winchcombe which is just outside Cheltenham, a small historic town set in the Cotswold countryside.

Reopened at the end of 2006, it offers guest accommodation comprising of 8 en-suite bedrooms and a new bar, restaurant and wine shop. Specialising in amazing and personally chosen wines, but also regional cider, beer and good old, simple and unpretentious British food.

It’s the perfect place if you love walking, unwinding with traditional British food and a great bottle of wine... and not feeling guilty about it!

Property Features

  1. BBQ Area
  2. Free Parking
  3. Pet friendly
  4. Guest Laundry
  5. Conference Facilities
  6. On Site Restaurant
  7. Broadband Internet Access
  8. Non-Smoking Property
  9. DVD Library

Accommodation Details

The White Hart Inn

Cotswold Champagne Break

Cotswold Champagne Break

Book

Your Cotswold Champagne Break will consist of:

Accommodation in a Superior room with ensuite bathroom
A bottle of chilled Champagne in the room upon arrival
Three Course Candlelit Resident's Dinner each evening
Full English Breakfast each morning

Full prepayment required at time of reservation

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Tea/Coffee Maker
  5. Desk
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Views
  10. Free Newspaper
  11. Double Bed
  12. Non-Smoking
  13. Telephone
  14. Wireless Internet
  15. Bathrobe on Request
  16. Hairdryer
  17. Room Service
  18. Television

The White Hart Inn

Cotswolds Cycling Break

Cotswolds Cycling Break

Book

2 night break to include;

Complimentary upgrade to a Superior Room
Full English Breakfast each morning
Candlelit dinner on one evening
Full day bike hire on one day (Includes safety helmet)
Picnic lunch to take on your bike ride
Local touring maps

£300 per couple for 2 night stay

Full prepayment required at time of booking.

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Double Bed
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Hairdryer
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper

The White Hart Inn

Double - B&B

Double - B&B

Book

Superior Double Room, Double Occupancy With Full English Breakfast Included

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Double Bed
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Hairdryer
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper

The White Hart Inn

Single - B&B

Single - B&B

Book

Superior Double Room, Single Occupancy With Full English Breakfast Included

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Double Bed
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Hairdryer
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper

The White Hart Inn

Single - Breakfast & Dinner

Single - Breakfast & Dinner

Book

Superior double room, single occupancy, with ensuite bathroom, inclusive of a 3 course evening meal and full English Breakfast

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Double Bed
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Hairdryer
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper

The White Hart Inn

Double - Breakfast & Dinner

Double - Breakfast & Dinner

Book

Superior double room with ensuite bathroom, inclusive of a 3 course evening meal and full English Breakfast

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Double Bed
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Hairdryer
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper

The White Hart Inn

Double - B&B

Double - B&B

Book

Classic Double Room, Double Occupancy With Full English Breakfast Included

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Double Bed
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper
  16. Hairdryer

The White Hart Inn

Double Single Occ. - B&B

Double Single Occ. - B&B

Book

Classic Double Room, Single Occupancy With Full English Breakfast Included

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Double Bed
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper
  16. Hairdryer

The White Hart Inn

Twin - B&B

Twin - B&B

Book

Classic Twin Room, Double Occupancy With Full English Breakfast Included

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Double Bed
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper
  16. Hairdryer

The White Hart Inn

Twin - Breakfast & Dinner

Twin - Breakfast & Dinner

Book

Classic twin room with ensuite bathroom, inclusive of a 3 course evening meal and full English Breakfast

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Double Bed
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper
  16. Hairdryer

The White Hart Inn

Double - Breakfast & Dinner

Double - Breakfast & Dinner

Book

Classic double room with ensuite bathroom, inclusive of a 3 course evening meal and full English Breakfast

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Double Bed
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper
  16. Hairdryer

The White Hart Inn

Single - Breakfast & Dinner

Single - Breakfast & Dinner

Book

Classic double room, single occupancy, with ensuite bathroom, inclusive of a 3 course evening meal and full English Breakfast

  1. Daily Room Service
  2. High Chair Available
  3. Shower above bath
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Desk
  11. Double Bed
  12. Non-Smoking
  13. Telephone
  14. Views
  15. Free Newspaper
  16. Hairdryer

The White Hart Inn

Double - Breakfast & Dinner

Double - Breakfast & Dinner

Book

'Ramblers' double room with shared bathroom facilities, inclusive of 3 course evening meal, and full English breakfast.

  1. Daily Room Service
  2. Hairdryer
  3. Non-Smoking
  4. Telephone
  5. Views
  6. Cots Available
  7. High Chair Available
  8. Shower - separate
  9. Television
  10. Wireless Internet
  11. Double Bed
  12. Iron/Ironing board
  13. Stairs
  14. Tea/Coffee Maker
  15. Free Newspaper

The White Hart Inn

Twin - Breakfast & Dinner

Twin - Breakfast & Dinner

Book

'Ramblers' twin room with shared bathroom facilities, inclusive of 3 course evening meal, and full English breakfast

  1. Daily Room Service
  2. High Chair Available
  3. Shower - separate
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Free Newspaper
  11. Hairdryer
  12. Non-Smoking
  13. Telephone
  14. Views
  15. 2 Single Beds

The White Hart Inn

Single - Breakfast & Dinner

Single - Breakfast & Dinner

Book

'Ramblers' single room with shared bathroom facilities, inclusive of 3 course evening meal, and full English breakfast

  1. Daily Room Service
  2. High Chair Available
  3. Shower - separate
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Free Newspaper
  11. Hairdryer
  12. Non-Smoking
  13. Telephone
  14. Views
  15. 2 Single Beds

The White Hart Inn

Double - B&B

Double - B&B

Book

'Ramblers' double room with shared bathroom facilities, double occupancy with full English breakfast included

  1. Daily Room Service
  2. Hairdryer
  3. Non-Smoking
  4. Telephone
  5. Views
  6. Cots Available
  7. High Chair Available
  8. Shower - separate
  9. Television
  10. Wireless Internet
  11. Double Bed
  12. Iron/Ironing board
  13. Stairs
  14. Tea/Coffee Maker
  15. Free Newspaper

The White Hart Inn

Twin - B&B

Twin - B&B

Book

'Ramblers' twin room with shared bathroom facilities, double occupancy with full English breakfast included

  1. Daily Room Service
  2. High Chair Available
  3. Shower - separate
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Free Newspaper
  11. Hairdryer
  12. Non-Smoking
  13. Telephone
  14. Views
  15. 2 Single Beds

The White Hart Inn

Single - B&B

Single - B&B

Book

'Ramblers' single room with shared bathroom facilities, single occupancy with full English breakfast included

  1. Daily Room Service
  2. High Chair Available
  3. Shower - separate
  4. Television
  5. Wireless Internet
  6. Cots Available
  7. Iron/Ironing board
  8. Stairs
  9. Tea/Coffee Maker
  10. Free Newspaper
  11. Hairdryer
  12. Non-Smoking
  13. Telephone
  14. Views
  15. 2 Single Beds

Terms & Conditions

Booking Terms and Conditions

These terms and conditions detailed below apply to all bookings whether made online, by telephone or in person. When you make a booking, your contract (which includes these terms and conditions) will be with The Hatton Collection, comprising of:

Hatton Court Hotel, Gloucester
The Snooty Fox Hotel, Tetbury
The White Hart Inn, Winchcombe
The Corner House Hotel, Taunton
Chateau Le Chaire, Jersey

All rates are subject to availability and all bookings are taken at the discretion of The Hatton Collection.

The Hatton Collection has a minimum age requirement of 18 years old for booking a hotel room. If you arrive at the hotel and are under 18 years of age you will not be permitted to stay alone. We may require photo ID as proof of age.

Room Guarantee
Only reservations made directly with The Hatton Collection are guaranteed. If you choose to book a room online with an agent, your room is not guaranteed until we receive your booking. If your reservation is not received, your room is not confirmed.

Payment
You will be asked to guarantee your booking with a debit or credit card including your 3 digit security code. We accept American Express, MasterCard, Maestro, Visa & Visa Delta. A full non-refundable, non-transferable payment is required for promotional, seasonal and advance purchase rates at the time of booking.

Please note: When book a room on an advanced purchase rate, you are required to pay for this room at the time of booking. If pre-payment is not required, then payment is due on departure from the hotel. On arrival at the hotel, all reservations will require pre-authorisation with a credit card or cash deposit to cover incidentals during your stay.

**If you use a debit card, the money will be deducted from your bank account and released within 7 working days**

What happens if you need to cancel?

Please contact your chosen hotel in line with the terms and conditions specified at the time of booking. In general for individual reservations you are required to provide 24 hours’ notice, by 2pm day prior.

Please note: Advanced Purchase rates are non-refundable and non-transferable. At the discretion of the hotel General Manager, this can be over ruled. Additional cancellation terms will also apply to package deals, please see offer for cancellation details.

Force Majeure
The Hatton Collection cannot accept responsibility or pay any compensation where the performance or prompt performance of the contract is prevented or affected by reason of circumstances which amount to “force majeure”. Circumstances amounting to “force majeure” include any event which we could not, even with all due care, foresee or avoid. Such circumstances include the destruction or damage of your accommodation (which cannot reasonably be remedied to a satisfactory standard before the start of your stay) through fire, flood, explosion, storm or other weather damage, break-in, criminal damage, riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity, epidemic and all similar situations beyond our control.

Rates
All rates quoted are per room per night, are subject to availability and include Value Added Tax (VAT) & Services. Special rates quoted cannot be used in conjunction with any other discount, offer or promotion. Supplements will be applied for single and family room occupancy and when upgrade to Executive, Premium, Deluxe, 4 poster or Suites are selected.

Children’s Policy
Accommodation:
• Accommodation for up to two children aged 16 or under is free when sharing with two adults in a family guest bedroom priced in accordance with family room prices; a single supplement applies when only one adult is present in the room.
• Upgrade charges apply for larger rooms.
• To accommodate a family in our guest bedrooms, in some cases a foldaway bed will be used.
• Should you require a cot, please ask at the time of booking.
The Hatton Collection does not provide a babysitting or baby listening service. Members of staff are not permitted to babysit guests’ children at any time. You are advised not to leave children in your room unattended.

Meals:
See individual meal options and package details for more information.

Food & Beverage
A tray charge will apply to all meals taken in your room. Breakfast times may vary at the weekends. Please contact the hotel with any special dietary requirements.

Car Parking
Car parking is available subject to availability at some of our hotels. Car parking charges may apply. Your room booking does not guarantee a parking space and if you find the car park is full, you will be given directions to the nearest alternative site. Parking your car is entirely at your own risk and we cannot accept any responsibility whatsoever for theft or damage to your vehicle or other property howsoever caused.

Mobility Impaired
Our hotels comply with the access requirements of local disability legislation. If you have special requirements please inform us at the time of booking.

Check in is from 3pm and check out is 11am. Late departures will be charged at the full daily rate.

Damage to hotel property
We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Dog Policy
All our hotels are dog-friendly and our teams are on hand to ensure that everyone can enjoy their dogs without imposing on our other guests. You will be allocated a designated bedroom (room restrictions may apply). Your dog is not allowed in the hotel restaurant. Restrictions may apply to the bar and lounge areas in some hotels. Dogs must be kept on a lead at all times when in public areas of the hotels, including the grounds and gardens in some hotels.

We ask you to consider our other guests and keep a your dog under control at all times, should your dog be a nuisance to other guests or bark incessantly during the stay we will ask you to leave.
Guide dogs are allowed in all hotels and throughout the hotel, including the restaurant. All hotels accept dogs at an additional charge of £15 per dog per stay.

Smoking Policy
The Hatton Collection properties are all Non - Smoking. Designated areas are provided. Please ask the hotel teams for further details upon arrival. Anyone found smoking in a guest room will be politely asked to stop. They will also be charged £60.00 for extra cleaning of the room for subsequent guests.

Feedback
If you want to share anything about your experience with us, then we’d love to hear from you. Either complete a guest comment card and leave it with Reception or write to: The Hatton Collection, Upton Hill, Upton St Leonards, Gloucester GL4 8DE or Email: enquiries@hatton-hotels.co.uk

Please include full details of your stay with your booking reference. Any relevant changes to terms & conditions will be communicated at time of booking.

Promotions, Vouchers and Reader Offers: Your voucher, promotional or reader offer package will be based on two guests, sharing a standard double or twin bedroom. Each hotel allocates a limited number of bedrooms to these promotional offers and once the allocation has gone, you will be offered the next best available date and price. These offers are valid on new bookings only and cannot be used in conjunction with any other discount, offer or promotion. The same children’s policy applies to all promotional bookings. The usual single occupancy and upgrade supplements apply. For details on additional parking charges at the hotels, see above.

General

The Hatton Collection makes every attempt to ensure that information supplied on all our websites and our booking sites is up to date, but cannot guarantee the accuracy of information or availability of bookings.

These terms and your booking are subject to the laws of the jurisdiction in which the relevant hotel is situated.

Booking Terms & Conditions

These terms and conditions detailed below apply to all bookings whether made online, by telephone or in person. When you make a booking, your contract (which includes these terms and conditions) will be with the following hotels:

Hatton Court Hotel, Gloucester
The Snooty Fox Hotel, Tetbury
The White Hart Inn, Winchcombe
The Corner House Hotel, Taunton
Chateau La Chaire, Jersey

All rates are subject to availability and all bookings are taken at the discretion of the hotel you book with.

All hotels have a minimum age requirement of 18 years old for booking a hotel room. If you arrive at the hotel and are under 18 years of age you will not be permitted to stay alone. We may require photo ID as proof of age.

Room Guarantee
Only reservations made directly with the hotel are guaranteed. If you choose to book a room online with an agent, your room is not guaranteed until we receive your booking. If your reservation is not received, your room is not confirmed.

Payment
You will be asked to guarantee your booking with a debit or credit card including your 3 digit security code. We accept American Express, MasterCard, Maestro, Visa & Visa Delta. A full non-refundable, non-transferable payment is required for promotional, seasonal and advance purchase rates at the time of booking.

Please note: When book a room on an advanced purchase rate, you are required to pay for this room at the time of booking. If pre-payment is not required, then payment is due on departure from the hotel. On arrival at the hotel, all reservations will require pre-authorisation with a credit card or cash deposit to cover incidentals during your stay.
**If you use a debit card, the money will be deducted from your bank account and released within 7 working days**

What happens if you need to cancel?
Please contact your chosen hotel in line with the terms and conditions specified at the time of booking. In general for individual reservations you are required to provide at least 7 days notice. Please note: Advanced Purchase rates are non-refundable and non-transferable. At the discretion of the hotel General Manager, this can be over ruled. Additional cancellation terms will also apply to package deals, please see offer for cancellation details.

Force Majeure
Hotels cannot accept responsibility or pay any compensation where the performance or prompt performance of the contract is prevented or affected by reason of circumstances which amount to “force majeure”. Circumstances amounting to “force majeure” include any event which we could not, even with all due care, foresee or avoid. Such circumstances include the destruction or damage of your accommodation (which cannot reasonably be remedied to a satisfactory standard before the start of your stay) through fire, flood, explosion, storm or other weather damage, break-in, criminal damage, riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity, epidemic and all similar situations beyond our control.

Rates
All rates quoted are per room per night, are subject to availability and include Value Added Tax (VAT) & Services. Special rates quoted cannot be used in conjunction with any other discount, offer or promotion. Supplements will be applied for single and family room occupancy and when upgrade to Executive, Premium, Deluxe, 4 poster or Suites are selected.

Children’s Policy

Accommodation:
• Accommodation for up to two children aged 16 or under is free when sharing with two adults in a family guest bedroom priced in accordance with family room prices; a single supplement applies when only one adult is present in the room.
• Upgrade charges apply for larger rooms.
• To accommodate a family in our guest bedrooms, in some cases a foldaway bed will be used.
• Should you require a cot, please ask at the time of booking.

All hotels within The Hatton Collection do not provide a babysitting or baby listening service. Members of staff are not permitted to babysit guests’ children at any time. You are advised not to leave children in your room unattended.

Meals:
See individual meal options and package details for more information.

Food & Beverage
A tray charge will apply to all meals taken in your room. Breakfast times may vary at the weekends. Please contact the hotel with any special dietary requirements.

Car Parking
Car parking is available subject to availability at some of our hotels. Car parking charges may apply. Your room booking does not guarantee a parking space and if you find the car park is full, you will be given directions to the nearest alternative site. Parking your car is entirely at your own risk and we cannot accept any responsibility whatsoever for theft or damage to your vehicle or other property howsoever caused.

Mobility Impaired
Our hotels comply with the access requirements of local disability legislation. If you have special requirements please inform us at the time of booking.

Check In and Check Out
Check in is from 3pm and check out is 11am. Late departures will be charged at the full daily rate.

Luggage Storage
Hotels do not have a specific luggage room. Subject to availability, you can leave, at your sole risk as to loss or damage from any cause, your luggage with reception. Under no circumstances must any valuables (e.g. jewellery, passport, money, laptops, tablets, phones) be left in/with your luggage.

Damage to hotel property
We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Dog Policy
All our hotels are dog-friendly and our teams are on hand to ensure that everyone can enjoy their dogs without imposing on our other guests. You will be allocated a designated bedroom (room restrictions may apply). Your dog is not allowed in the hotel restaurant. Restrictions may apply to the bar and lounge areas in some hotels. Dogs must be kept on a lead at all times when in public areas of the hotels, including the grounds and gardens in some hotels.

We ask you to consider our other guests and keep a your dog under control at all times, should your dog be a nuisance to other guests or bark incessantly during the stay we will ask you to leave.
Guide dogs are allowed in all hotels and throughout the hotel, including the restaurant. All hotels accept dogs at an additional charge of £15 per dog per stay.

Smoking Policy
All hotels are all Non - Smoking. Designated areas are provided. Please ask the hotel teams for further details upon arrival. Anyone found smoking in a guest room will be politely asked to stop. They will also be charged £60.00 for extra cleaning of the room for subsequent guests.

Feedback
If you want to share anything about your experience with us, then we’d love to hear from you. Either complete a guest comment card and leave it with Reception or write to:

The Hatton Collection, Top Floor Offices, Upton Hill, Upton St Leonards, Gloucester GL4 8DE
Email: enquiries@hatton-hotels.co.uk

Please include full details of your stay with your booking reference. Any relevant changes to terms & conditions will be communicated at time of booking.

Promotions, Vouchers and Reader Offers
Your voucher, promotional or reader offer package will be based on two guests, sharing a standard double or twin bedroom. Each hotel allocates a limited number of bedrooms to these promotional offers and once the allocation has gone, you will be offered the next best available date and price. These offers are valid on new bookings only and cannot be used in conjunction with any other discount, offer or promotion. The same children’s policy applies to all promotional bookings. The usual single occupancy and upgrade supplements apply. For details on additional parking charges at the hotels, see above.

General
Hotels make every attempt to ensure that information supplied on all our websites and our booking sites is up to date, but cannot guarantee the accuracy of information or availability of bookings.

These terms and your booking are subject to the laws of the jurisdiction in which the relevant hotel is situated.

Make an enquiry

Contact hotel for further information.

  1. Enquire