The Waves at Cane BayReturn to main website
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Romantic... Informal... Secluded...
all of these describe The Waves at Cane Bay.
The Waves is nestled amid coconut palms at the water's edge on St.Croix's spectacular North Shore. Ten lovely appointed rooms, some of the best diving on the island, and great restaurants nearby ensure that you will have an amazing stay at The Waves.
You can relax at our seaside restaurant, grab a sunset cocktail at our upstairs bar or catch some rays on our beach terrace. Just sit back and relax and listen to the gentle sound of the waves.
While the ocean laps at your feet you can cool off in our natural grotto salt water pool—unique in all the Caribbean. Our lagoon pool is a great place to sunbathe, learn to snorkel, or teach your kids to snorkel. The great thing about this lagoon pool is that it has sea life just like the ocean!
St. Croix's famed Cane Bay Wall is just offshore from this hotel—putting some of the best diving in the Caribbean in your backyard.
Every room at The Waves has an ocean view and you will be lulled to sleep by the gentle rhythm of the waves.
- Free Parking
- Interconnecting Rooms
- WiFi Internet
- Splash Pool
- On Site Restaurant
- Non-Smoking Rooms
Full Ensuite Kitchen
- Air conditioned
- Ceiling Fans
- Linen and Towels Provided
- Tea/Coffee Maker
- Wireless Internet
- King Bed
- Fridge - Fullsize
- Cable/Satellite TV
- Air conditioned
- Ceiling Fans
- Linen and Towels Provided
- Tea/Coffee Maker
- Wireless Internet
- King Bed
- Fridge - Bar Fridge
- Cable/Satellite TV
Terms & Conditions
BY MAKING A BOOKING FOR A STAY AT THE WAVES AT CANE BAY HOTEL YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE YOU PROCEED WITH YOUR BOOKING.
In these Terms and Conditions, the words "we" or "us" means The Waves at Cane Bay and its employees, officers, agents, suppliers and vendors, and use of the words "you" or "guest(s)/Guest(s)" means any and all persons for whom a Hotel room is booked.
Bookings may be made online at www.thewavescanebay.com (“The Waves at Cane Bay Website”), through our call centers or through 3rd party websites.
A deposit may be required at the time of booking. We accept payment by Visa or Mastercard, Amex credit/debit cards or online bank transfers. The available payment options are displayed during the booking process on our The Waves at Cane Bay Website. A payment processing fee may apply. For walk-in bookings at The Waves at Cane Bay, we also accept cash payments.
Once your booking has been successfully completed, a Booking Confirmation will be issued in respect of each room booked and sent to the email address provided by you. If you do not receive your Booking Confirmation(s) within twenty-four (24) hours from the time of booking, please contact us via the The Waves at Cane Bay Website (Please refer to the ‘Contact Us’ link)
At all times during the booking process, you will be advised to ensure the accuracy of your booking details (guest details, stay dates, room types, room rates, number of guest(s), Add-Ons). The Waves at Cane Bay will not be responsible or liable for errors in booking details. Bookings are accepted subject to room availability.
Room rates shown on the The Waves at Cane Bay Website are charged on a per room per night basis. Meals and Add-Ons are not included. Room rates do not include the mandatory 10% USVI hotel tax. Room rates and details are correct at the time of publication and are subject to change without notice.
THE WAVES AT CANE BAY ROOMS
The Waves at Cane Bay room types are as follows:
• Standard Room: King-size bed. Maximum occupancy is 2 adults + 1 child
• Superior Room: King-size bed. Maximum occupancy is 2 adults + 1 child
The following amenities are available in our rooms:
• Room service, wardrobe, tea or coffee making facilities, In-room television, air-conditioning, soap, towels.
The Waves at Cane Bay practices a strict NO SMOKING policy. Failure to comply with this policy entitles us to terminate your booking and stay at the Hotel at our sole discretion and you must leave the Hotel immediately without compensation or reimbursement. You shall be liable for any costs, loss or damage incurred by The Waves at Cane Bay, including without limitation any loss or damage to the Hotel room, premises or property or incurred by Hotel guests or third party, arising from your failure to comply with this policy and The Waves at Cane Bay reserves the right to charge you for any such costs, loss or damaged incurred by The Waves at Cane Bay or any Hotel guests or third party.
You may not bring the following into our Hotels:
• pets (except for registered guide dogs) or livestock
• pillows, bed sheets, duvets or other items of bedding
• any electrical appliances and/or equipment for heating and/or cooking purposes
The Waves at Cane Bay reserves the right to remove and/or confiscate any of the above items found in any Hotel room immediately without notice to you and to charge you for any costs incurred for taking such action or for any loss or damage caused to the Hotel room, premises or property or to any Hotel guests or third party as a result of your failure to comply with this policy.
The Waves at Cane Bay further reserves the right to ask you to leave the Hotel and remove your belongings from the room immediately if we shall, in our sole opinion, deem that you have used the Hotel room in an irresponsible manner or in a manner that will compromise the safety of, or cause damage and/or harm to the Hotel room, the Hotel premises, the other Hotel guests, our staff or any other persons or the reputation of The Waves at Cane Bay, without any compensation and/or any reimbursement to you.
CHECK-IN AND CHECK-OUT
All The Waves at Cane Bay operate a strict check-in and check-out policy.
Booked rooms will be held for check-in until 9.00 am the following day of the scheduled check-in date, after which the booking will be deemed cancelled upon no-show and The Waves at Cane Bay shall be entitled to release the booked room(s) for the remaining stay dates to other guests. No refunds will be provided for the cancelled booking.
If you check-out beyond the stipulated time at the Hotel, The Waves at Cane Bay reserves the right, without further notice to you, to charge you an additional one (1) night's stay at the then prevailing room rate or remove your belongings into the luggage storage facility (luggage storage charges may apply) and deny you further access into the room. The Waves at Cane Bay shall not be liable for any loss or damage to your belongings as a result of the action(s) taken.
You are liable for any damage howsoever caused to the allocated room(s) or to the Hotel premises or property caused by you or any persons in your party (whether or not staying at the Hotel) during your stay. The Waves at Cane Bay reserves the right to retain your credit card and/or debit card details and charge or debit such amounts as it shall in its sole discretion deem fit on the said card(s) to compensate or make good the loss, damage, costs or expenses incurred or suffered by The Waves at Cane Bay as a result of the aforesaid. Regardless, The Waves at Cane Bay further reserves the right to commence legal proceedings against you without notice.
RIGHT TO REFUSE ACCOMMODATION
The Waves at Cane Bay reserves the right to refuse accommodation to you or any person(s) without any notice and terminate any booking without being liable for any refund or compensation for the following reasons:
• the booking has been paid through fraudulent means
• the booking has been altered by anyone other than The Waves at Cane Bay or The Waves at Cane Bay' authorized agent or has been tampered with or the Booking Confirmation has been defaced (in which case The Waves at Cane Bay reserves the right to retain such booking documentation)
• the person checking in is not or cannot prove that he/she is the person named in the Booking Confirmation
• as permitted under the provisions of these Terms and Conditions
LIMITATION OF LIABILITY
The Waves at Cane Bay is responsible for providing the room(s) and Add-Ons stated in the Booking Confirmation(s) and according to these Terms and Conditions. We do not accept any liability for failure to provide the services contracted or any of them due to circumstances beyond our control.
To the extent permitted by law, The Waves at Cane Bay do not accept any liability arising out of any occurrences beyond its control including but not limited to acts of terrorism, acts of God, flood, war, strikes, riot, theft, delay, cancellation, civil disaster, government regulations or changes in itinerary or schedule (collectively, “Force Majeure”).
Without affecting any statutory consumer rights or other laws that cannot be lawfully excluded or limited, The Waves at Cane Bay will not be liable for loss of any kind whatsoever arising out of, caused by, attributable to or resulting from your booking, use of the The Waves at Cane Bay Website or stay at the relevant Hotel even if caused or contributed to by The Waves at Cane Bay’s negligence, wrongful act / omission or breach of these terms and conditions or breach of duty or otherwise.
All activities have inherent risks to health and safety and The Waves at Cane Bay will not be responsible for any eventualities related to any activities or services booked through the The Waves at Cane Bay Website or during your stay at a Hotel.
The Waves at Cane Bay will not be responsible for any loss or damage of property left in Guest's room and/or the Hotel property at all times. Guests are advised to obtain insurance to cover curtailment, and loss of luggage, personal effects, damages, personal injury and money/valuable belongings.
PRIVACY & DATA PROTECTION
The Waves at Cane Bay will retain all personal information you provide during booking. By making a booking with us or using the The Waves at Cane Bay Website, you consent to our use and/or disclosure of your personal details to enable or assist us in the provision of services or to exercise or enforce our rights hereunder and/or any other party as The Waves at Cane Bay may, in our sole and absolute discretion, deem necessary for the following purposes:
• to process your booking and for other administrative purposes
• to provide you customer support and services
• to send you information on products and services, and special or promotional offers, newsletters or customer survey forms and questionnaires. You may unsubscribe from these at any time by clicking on the “unsubscribe link” on the relevant email communications.
We may also be legally obliged to disclose, and you irrevocably consent to our disclosing, your personal information to government and enforcement agencies, regulatory bodies and public authorities or as may be required by law. This may involve sending your personal information between different countries.
We will use our best endeavors to use your personal information in the manner stated herein and will not otherwise disclose your personal information without your prior written consent.
• maintain your session and required details when you browse the The Waves at Cane Bay Website, during account registration and during the booking process (session cookie)
• collect website usage data for statistical/analytics purposes (analytics cookie)
• direct you to the correct landing page based on your geo-location (geo-targeting cookie)
You may instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites that you visit. The Waves at Cane Bay Website will not function properly if cookie setting is disabled.
COPYRIGHT & TRADE MARKS
The Waves at Cane Bay Website including the booking and other applications, text, graphics, designs, audio and video clips, hotel and destination information and all other content thereon are the property of The Waves at Cane Bay and/or its content suppliers.
You may use The Waves at Cane Bay Website and its content solely for personal, non-commercial and private use subject always to applicable copyright laws.
All trademarks, trade names, service marks and all other marks, whether registered or unregistered, on The Waves at Cane Bay Website are owned by or licensed to The Waves at Cane Bay and their respective owners and may not be used, reproduced or modified without the prior written approval of The Waves at Cane Bay.
The Waves at Cane Bay Website, the services provided and all content thereon are supplied "as is" and "as available". The Waves at Cane Bay provides no guarantee regarding the website and content. You are solely responsible for your use thereof.
While we will make every effort to ensure that the information on the The Waves at Cane Bay Website is accurate and published in good faith. Without affecting any statutory consumer rights that cannot be lawfully excluded or limited, The Waves at Cane Bay does not warrant or represent the accuracy of the information displayed and disclaims to the maximum extent permitted by law all warranties expressed or implied by statute, custom or usage.
The Waves at Cane Bay will not be liable for any direct, indirect, consequential, punitive losses or damage (including without limitation loss of revenue, loss of goodwill, loss of reputation and loss of, or damage to data), arising out of The Waves at Cane Bay Website or the use thereof or any services purchased from The Waves at Cane Bay Website, or any errors, inaccuracies or omissions in the services or content provided howsoever caused.
The various linked sites on The Waves at Cane Bay Website allows for further link-up and interaction between Guests and the said sites for promotions and other interactive mediums. The inclusion of all website links on our The Waves at Cane Bay Website does not imply endorsement by The Waves at Cane Bay of such linked sites, or any association with their operations. These sites are outside the control of The Waves at Cane Bay. We will not be responsible for the content on the linked sites or your use thereof.
Your contract with The Waves at Cane Bay is governed by the laws of the USVI and any disputes shall be settled in the courts of that country.
CHANGES TO THE THESE TERMS & CONDITIONS
The Waves at Cane Bay reserves the right to cancel, amend or vary the arrangements and content featured on The Waves at Cane Bay Website and/or change, amend, vary or add to these Terms and Conditions at any time without prior notice. You will be notified of any changes to these Terms and Conditions as made available on the The Waves at Cane Bay Website. Please check the The Waves at Cane Bay Website regularly for updates to these Terms and Conditions.
CONFLICT BETWEEN ENGLISH TEXT AND OTHER LANGUAGE TEXT
If there is any conflict or discrepancy between the English text of these Terms and Conditions and any translation thereof into any other language, the English text shall prevail.
CHANGES AND CANCELLATIONS
Payments made for bookings (including Add-Ons) are non-refundable.
No changes to stay dates, room category or duration of stay may be made but you are entitled to cancel the booking and make a new booking with the Hotel, subject to availability and to the terms of cancellation below.
Booking cancellations MUST be made at least seven (7) full days before the scheduled check-in date. A cancellation fee applies for each Booking Confirmation. Any cancellation made less than seven (7) full days from the scheduled check-in date (irrespective of the number of stay dates booked) or any no-show in respect of a booking will result in the total payment under that Booking Confirmation being forfeited irrespective of the number of stay datesremaining.